Privacy policy
Small Planet Co., Ltd. (hereinafter referred to as “the Company”) complies with laws and regulations regarding the protection of personal information and handles customers’ personal information in accordance with the following policy so that customers can use our products and various services with peace of mind.
1. Definition of Personal Information
Personal information refers to information related to an individual that can identify a specific person—such as name, address, phone number, email address, and purchase history—or information that has the potential to do so. It also includes information that can identify an individual when combined with other information (such as industry type).
2. Collection of Personal Information
The Company will collect personal information through lawful and fair means as necessary. If you are merely browsing this website, you are not required to enter or disclose any information about yourself, so you are free to use the site anonymously. However, when purchasing products, registering as a member, making inquiries, or cooperating with our marketing activities, we may ask you to provide personal information such as your name, address, phone number, email address, and the content of your opinions or inquiries, as necessary.
We collect personal information directly from customers or, to the extent necessary for the performance of our business operations, through our business partners and other third parties.
3. Purposes of Use of Personal Information
The use of personal information shall be limited to the scope of the purpose for which it was collected, and shall be carried out only by authorized personnel in accordance with specific business operations, to the extent necessary for the performance of their duties.
We will use personal information for the following purposes:
Shipping products to customers, processing payments, and communicating regarding orders.
Sending direct mail from us; providing various announcements regarding our campaigns, products, and services; and conducting analyses and statistics related to our business activities and marketing research.
Responding to inquiries and providing updates.
Communications and reports regarding recruitment.
Other uses necessary for the operation of this website.
4. Management of Personal Information
We strive to ensure that the personal information we hold about our customers is accurate and up-to-date. When handling personal information, we restrict access to only those employees who need it for business purposes and strictly manage any information containing personal data.
5. Provision of Personal Information to Third Parties
We will not provide personal information entrusted to us to third parties without the individual’s consent. When providing personal information to third parties, we will always obtain the customer’s prior consent, except in cases where required by law or other legal orders.
6. Outsourcing of Personal Information
To fulfill the purposes of use described above, we may outsource the handling of the personal information we hold to third parties. When outsourcing the handling of personal information, we will select parties that maintain adequate standards of personal information protection, provide them with guidance and supervision, and ensure that the information is handled appropriately.
7. Disclosure, Correction, and Suspension of Use of Personal Information
If you wish to request disclosure of your own personal information, we will verify your identity and respond promptly in accordance with applicable laws, unless there are special reasons not to do so.
Furthermore, if you wish to request the correction or suspension of use of your personal information, we will verify your identity and respond promptly in accordance with applicable laws.
8. Restrictions if Personal Information Is Not Provided
Providing personal information is entirely at the customer’s discretion. However, if you do not consent to providing personal information, you may not be able to use all or part of our services.
9. Changes to the Privacy Policy
We may revise this Privacy Policy to strengthen the protection of your personal information or to comply with laws and regulations,